We encourage all our stakeholders to report immediately if they see or suspect misconduct or violation of the Stora Enso Code of Conduct, whether it be by our employees, managers, or business partners. Our employees can report unethical behaviour to their closest supervisor, our Human Resources or Legal Services functions, or the Head of Internal Audit. In 2012, we launched an anonymous reporting service for our employees. Using this service, employees can report compliance violations online or by phone or mail.
Any supplier or partner we work with is also required to report non-compliances with the Code to our Head of Internal Audit.
All reports are handled promptly by our Head of Internal Audit and our Ethics and Compliance team. They are then reported to the Ethics and Compliance Board as well as our Financial and Audit Committee. Stora Enso does not accept retaliation against whistleblowers.
Anonymous reports can be made to the Head of Internal Audit of Stora Enso by mail at:
Head of Internal Audit
Stora Enso AB, P.O. Box 70395
SE-10724 Stockholm, Sweden
Stakeholders located in China, India, Russia, Brazil (due to data privacy laws, the service is currently not available in other countries) may also report their concerns through Stora Enso's external service provider, The Network, 24 hours a day, 7 days a week:
- by email
- or by phone (see below)
|Country||AT&T Access Code||Phone number|
To use the AT&T service, please:
1. Dial your country-specific access code to reach AT&T.
2. When connected, enter the 866-number.